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AIM-USA
Home » Who We Are » Customer Commitment

Customer Commitment

In an ongoing effort to be the leading provider of Avionics Databus embedded flight, test, and simulation products, AIM-USA is committed to producing only the highest quality products with focus on high reliability, broad based application, and wide range implementations. Our goals are to:
  • Provide an unsurpassed level of Technical Application Support to give customers the highest level of confidence and usage from all AIM-USA products.

  • Produce and make available in depth technical documentation to further assist users in fully maximizing the capabilities of all AIM-USA products.

  • Maintain a high industry profile and keep up on emerging avionics technologies while continually developing expanded applications and capabilities for current products.

  • Expand domestic development and manufacturing of all AIM-USA products. For the North American market, we proudly display “Made in the USA,” furthering the local economies and adding to the domestic workforce.

  • Support RoHS parts and production techniques for an enviromentally safe world and to comply with European requirements.

  • Deliver products as quickly as possible, usually in 30 days or less. Most volume products ship within the same week they are ordered.

  • Develop leading edge technological advances providing customers with new and innovative test and simulation solutions.

  • Provide the latest released features at no additional cost, with a Board Support Package (BSP) available for download 7/24 from our web site.

  • Increase AIM-USA’s market share and recognition within the avionics industry, maintain and increase product cost effectiveness, and allow multi-site interoperability and compatibility.

  • Provide the highest level of attention to customer requests, assist in determining the best solution, streamline the procurement process, and facilitate a seamless implementation of all AIM-USA products.

  • Work with Client-Partners to develop customized solutions for unique applications, providing solutions to previously impossible goals.

  • Maintain the highest level of personal and professional integrity in all AIM-USA business dealings with customers, vendors, and AIM-USA employees.
We guarantee success to every Program use of our Products.


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